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#Reset office 365 activation pro

The unfortunate thing here is that Office Applications don’t actually test their own connectivity, they simply look at the NLA flag and if its in a warning state, they simply won’t try to connect (again, whether there is connectivity or not). This article gives you step-by-step instructions for setting up and using Office 365 Multi-Factor Authentication (MFA) and Self-Service Password Reset (SSPR). In this example for Office 2016 Pro Plus, the command to change the KMS key looks like this: To immediately activate a copy of Office on the KMS server, run the following command: cscript OSPP.VBS /act. The NLA service reaches out to known Microsoft endpoints, and (depending on the OS version), if it can’t reach these (important: whether there is actual internet connectivity or not!) it will show the warning icon on the network adapter. If so, there might be some bypasses needed.

#Reset office 365 activation windows

So if it’s enabled, I’d recommend disabling that setting and testing again.Īnother question, have you noticed at all when you see this problem if the Windows Network Location Awareness is in an error state? This is usually the system tray showing a warning icon over the network connection. Generally we use this for troubleshooting, but I have seen in the past that on a system boot, as everything is coming online, Z App restarts the WinHTTP service while Office Apps are trying to use it. Additionally, Z App has a “Restart WinHTTP Service” setting. So there can be issues if a WinHTTP proxy was configured, this might make the office apps follow that instead of Z App’s proxy. I can shed some light on a couple of things here thoug, Microsoft apps will follow WinHTTP Proxy settings before WinINET ( Z App uses WinINET). So if we logon a brand new account, there should be no issue for 1912 CU2. The issue only exists for profiles that are created by 1912 RTM UPM.

#Reset office 365 activation code

Solution 2: The code fix has already added to LTSR 1912 CU1 & CU2 and later current releases. There is already a ticket opened at Zscaler Support (ID 542992), but it seems that this issue is stuck for a long time now. This setting have been identified to fix the Office 365 shared licensing activation. The countries impacted are the Panama & Italy. The network configuration is the same worldwide : the only way to access internet is to reach a ZEN. After selecting the user, make sure that the correct Office 365 subscription is assigned. Open the administrator portal and on the right side select the user with the activation issues.

What is even more strange is that it is working perfectly in other countries (like in France). Open a browser and go to the Office 365 portal ( ).

In some country (I don’t know why), the office 365 installer and/or the office 365 activation does not work (network failed).īy looking into a packet capture, it looks like it is not following the settings in the PAC files (nothing set about Microsoft’s servers there).

I do have an issue running Z-app in tunnel with local proxy :